Effective Date: 1st Jul, 2024
Rivasaa., here in after referred as “Rivasaa ”, “We”, “Us”. We Thank you for playing our . Your privacy is most significant to us, and we deem it as our duty to care for it seriously; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Rivasaa may collect, how Rivasaa uses and safeguards that data and with whom we may share it. We at Rivasaa publish on the iOS, Android,, Ludo etc. Rivasaa is committed to respect the privacy of all visitors/users of its Website, mobile applications .
Any person utilizing the Portal (" User" or " you" or " your") or any of its features including participation in the various being conducted on the Portal shall be bound by this Privacy Policy.
Rivasaa respects the privacy of its Users and is committed to protect it in all respects. With a view to offer an enriching and holistic internet experience to its Users, Rivasaa offers a vast repository of Services. Most of the Services are offered for free but you may need registration to participate in Rivasaa's online . The information about the User is collected by Rivasaa as (i) information supplied by Users and (ii) information automatically tracked during User's navigation on Rivasaa.
Before you submit any information to the Portal, please read this Privacy Policy for an explanation of how we will treat your personal information. By using any part of the Portal, you consent to the collection, use, disclosure and transfer of your personal information for the purposes outlined in this Privacy Policy and to the collection, processing and maintenance of this information. If you do not agree to this Privacy Policy, please do not use the Portal. Your use of any part of the Portal indicates your acceptance of this Privacy Policy and of the collection, use and disclosure of your personal information in accordance with this Privacy Policy. While you have the option not to provide us with certain information, withdraw your consent to collect certain information, request temporary suspension of collection of information or request deletion of information collected, kindly note that in such an event you may not be able to take full advantage of the entire scope of features and services offered to you and we reserve the right not to provide you with our services.
Purpose and Usage :-
To avail certain Services on the Portal, Users would be required to provide certain information for the registration process namely:
1. Name
2. Email address
3. Photos
4. Device ID
5. Gender
In the course of providing you with access to the Services , and in order to provide you access to the features offered through the Portal and to verify your identity, secure your account details, you may give us the permission to capture, record your device information, operating system information, network information.
In certain instances, we may also collect Sensitive Personal Information (“SPI”) from you on the Portal. SPI means such personal information which consists of information relating to your physical, physiological and mental health condition; medical records and history; biometric information, sexual orientation and financial information, such as information regarding the payment instrument/modes used by you to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. This information is presented to you at the time of making a payment to enable you to complete your payment expeditiously.
Except for any financial information that you choose to provide while making payment for any Services on the Portal, Rivasaa does not collect any other SPI in the course of providing the Services . Any SPI collected by Rivasaa shall not be disclosed to any third party without your express consent, save as otherwise set out in this Privacy Policy or as provided in a separate written agreement between Rivasaa and you or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to you on the Portal.
In the course of providing the Services , Users may invite other existing Users or other users (" Invited Users") to participate in any of the Services by providing the email address or Facebook username of such users. Rivasaa may thereafter use this information to contact the Invited User and invite such user to register with Rivasaa (if such Invited User is not an existing User) and participate in the Game in relation to which such person was invited by the User. The participation of the Invited User in any of the hall be subject to the terms of this Privacy Policy and the Terms and Conditions for the use of the Portal. The User hereby represents that the Invited Users have consented and agreed to such disclosure to and use of their email address and Facebook username by Rivasaa.
All required information is specific and based on the kind of Game/ Services the User wishes to participate in or access, and will be utilized for the purpose of providing services, including but not limited to the Services requested by the User. The information as supplied by the Users enables us to improve the Services and provide you the most user-friendly game experience.
Rivasaa may also share such information with affiliates and third parties in limited circumstances, including for the purpose of providing services requested by the User, complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
Disclosure / Sharing :-
Rivasaa may also share information as provided by you and data concerning usage of the Services and participation in the with third party service providers engaged by Rivasaa, for the purpose of data analytics or other similar purposes, for the purpose of storage, improving the services and helping Rivasaa serve you better.
Where we propose to use your personal information (that is, information that that may be used to identify the User and that is not otherwise publicly available) for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by Rivasaa. Rivasaa reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. In the event Rivasaa sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to Rivasaa for disclosure and transfer of information to such third parties. Rivasaa may share information as provided by you and data concerning usage of the Services and participation in the Game with its commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes. Further, Rivasaa reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of Rivasaa.
Use of Cookies :-
To improve the effectiveness and usability of the Portal for our Users, we use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's individual interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), Rivasaa has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. Rivasaa’s advertisers may also assign their own cookies to the User's browser (if the User clicks on their ad banners), a process that Rivasaa does not control.
Rivasaa's web servers automatically collect limited information about User's computer's connection to the Internet, including User's IP address, when the User visits the Portal. (User's IP address is a number that lets computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User). The User's IP address does not identify the User personally. Rivasaa uses this information to deliver its web pages to Users upon request, to tailor its Portal to the interests of its users, to measure traffic within the Portal and let advertisers know the geographic locations from where Rivasaa's visitors come.
Links :-
Rivasaa also includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond Rivasaa's control. Once the User leaves Rivasaa's servers (the User can tell where he/she is by checking the URL in the location bar on the User's browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Rivasaa's own. If the User can't find the privacy policy of any of these sites via a link from the site's homepage, the User may contact the site directly for more information. Rivasaa is not responsible for the privacy practices or the content of such websites.
Security Procedures :-
All information gathered on Rivasaa is securely stored within Rivasaa- controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access. By using the Portal, you understand and agree that your information may be used in or transferred to countries other than India.
Rivasaa also believes that the internet is an ever-evolving medium. We may periodically review from time to time and change our privacy policy to incorporate such future changes as may be considered appropriate, without any notice to you. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Any changes to our privacy policy will be posted on this page, so you are always aware of what information we collect, how we use it, how we store it and under what circumstances we disclose it.
Condition of Use :-
Rivasaa DOES NOT WARRANT THAT THIS PORTAL, IT’S SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. Rivasaa WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PORTAL, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL Rivasaa BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF AN AMOUNT OF INR 100.
Retention of Data :-
Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of your information described in this Privacy Policy are no longer applicable; and (ii) we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain your personal information and the retention of your personal information is not required for the establishment, exercise or defense of any legal claim.
User Account and Data Deletion:
Users are entitled to request Rivasaa to delete their User accounts and their personal information by sending an email with their written request to info@rivasaa.com
We will do our best to respond promptly and in any event within one month of the following:
- (i) Our receipt of your written request; or
- (ii) Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever is later.
As an alternative to account deletion, by writing to info@rivasaa.com , you also have the option to request either:
- (i) the suspension of your account, after which you will not be able to play paid contests on your User account but will continue to have access to other parts of the Portal; or
- (ii) temporary deactivation of your account, where you will no longer be able to log into the Portal but which allows you to request reactivation of your account with all your account data.
If you proceed with permanent deactivation of your account, you will lose access to the Portal and the Services, including any User data and personal information associated with your account. Users may request for account restoration within six (6) months from the date of notification of account deletion by Rivasaa by writing to info@rivasaa.com
When you request deletion of your data, we follow a deletion process that ensures that your data is safely and completely removed from our servers or retained only in anonymised form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you request deletion and when copies are deleted from our active and backup systems.
Applicable Law and Jurisdiction :-
By visiting this Portal, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the
Updating Information :-
You will promptly notify Rivasaa if there are any changes, updates or modifications to your information. Further, you may also review, update or modify your information and user preferences by logging into your Profile page on the Portal.
Shipping & Delivery Policy :-
We make a product delivery within 7-10 working days.
Contact Us :-
Any questions or clarifications with respect to this Policy or any complaints, comments, concerns or feedback can be sent to Rivasaa at: info@rivasaa.com or by normal/physical mail addressed to:
0-5, 1st floor, Sundaram, Opp. Mahendra Park Society, Simada naka, Surat - 395006.
Customer Support : +91 7359 90 91 92.
Attn: Rivasaa Team
